Skilled Offshore Workforce
We screen, test, and recruit highly skilled and educated employees in the Philippines who are fluent in English and have a strong business administration background. Your company will be provided with a reliable and dedicated workforce that will work exclusively for your organization.
Save Time & Money
Save 50%-70% off of operational costs, which will help your company be more efficient, productive, and profitable.
Security, Privacy & Confidentiality
We have implemented rigorous security precautions within our staff, organization, office facilities, data storage, and online operating systems to ensure the security and confidentiality of your business account. Our company operates within a paperless environment to protect confidential information.
Scalable & Flexible
We do not require any long-term commitments. Our contracts are month-to-month and you can cancel your service anytime without any penalties. Your company can easily scale up depending on your business requirements.
Satisfaction Guaranteed
Tasks are not considered complete until you are 100% satisfied. We stand by the quality of our work and guarantee that it will be completed to your satisfaction. We have implemented a Service Level Agreement to clearly outline our commitment to your organization.
Reporting
Daily reports from employees are provided to our clients, which outline tasks that have been completed.
Superior Technology
We have invested in the latest cutting edge IT technology, infrastructure, cloud platforms, communication tools, contact centre hardware, software programs, and in a state-of-the-art office facility.
Operational Expertise
We specialize in the business process outsourcing industry. Our employees have years of experience in Human Resources, Information Technology, Management, Marketing, Business Development, and Operations.
Executive Leadership
We have assembled the top talent to lead our organization to superior ranking within the business process outsourcing industry and to ensure that our clients receive unparalleled customer service.
Communication Tools
Communication tools such as email, voice calls, video calls, chat messaging, dedicated local telephone number, fax, online meeting software, screen sharing, video conferencing, file sharing, and text messaging are used to ensure regular contact with all virtual employees.
Trust
Fortune 500 companies (e.g., IBM, DELL, Pay Pal, HSBC, Telus International, Capital One, Microsoft etc.) from around the world have trusted the Philippine workforce with their most valuable asset, their customers.
Time Zones
Our staff will work during your preferred time zone.
Canadian Owned
Task Network Inc. is a Canadian owned business outsourcing company that is incorporated both in Canada and the Philippines. Employees in the Philippines are managed by a Canadian management team. Our head office is centrally located in the heart of Downtown, Toronto. Feel free to call, email or visit us in person. We are excited to hear from you!
Language & Culture
The Philippines has the third largest English speaking population in the world! The English language is used in education, business, commerce, and government. Canadian and Filipino culture share many similarities, from music, fashion, lifestyle and food to entertainment, which help bridge the gap of both countries.
Office Facilities
All of our employees in the Philippines work from our state of the art fulfilment operations office, which is located in the financial business district of Metro Manila, Philippines. We provide our employees with a professional and secure working environment.
All-in-One Solution
We manage the entire outsourcing process to ensure the convenience and ease of hiring an offshore workforce. Our significantly low hourly rate includes the following: labour, employee benefits, office facilities, computer equipment, infrastructure, technology, on-site management, training and development, human resources, employee taxes, insurance, electricity, internet, IT support, payroll, security, and employee incentive programs.
Charity
Task Network Inc. recognizes the importance of education, training, and development for the youth of the Philippines. Education provides the highest return of any social investment and creates tremendous career and growth opportunities for new graduates. Task Network Inc. will continue to reinvest in the future of the Philippine workforce by donating a portion of their revenue to help finance the tuition fees of underprivileged children in the Philippines.
Sharper Focus on Core Business
Outsourcing gives companies more time to focus on their core business of selling the products or services they deliver, while having non-core competencies taken care of by their offshore workforce.
Improved Quality
Achieve quality improvements to a service or system. Outsourcing may create new and improved workflow systems that increase efficiencies and drive the errors out of processes.
Superior Customer Service
Task Network Inc. aims to deliver superior customer service to your organization and your clients. Every single human interaction will be personalized and touched with excellence, respect, courteousness, and integrity crafted into an innovative solution.
Employee Replacement Guarantee
We offer our clients a three month replacement guarantee for all virtual employees. If, for whatever reason, our clients are not satisfied with the performance of their virtual employee, we are more than happy to replace their virtual employee at no additional cost.