FAQ

Task Network Inc. is a Canadian owned and operated business process outsourcing company, which is incorporated in both Canada and the Philippines. 

Task Network Inc. is a Canadian owned and operated business process outsourcing company, which is incorporated in both Canada and the Philippines.  With its head office centrally located in Toronto, Canada, Task Network Inc. provides its customers with a highly skilled, cost-effective, offshore workforce to help facilitate back office administrative support for North American businesses. Its fulfilment operations office is located in the financial business district of Metro Manila, Philippines.  Whether you are a small business in need of an employee or a large corporation in need of an entire department, we can help facilitate your business outsourcing requirements.

A virtual employee works remotely for your company from our office facility in the Philippines. They complete back office administrative tasks for companies in North America. Any task that is repeatedly done and does not require someone’s physical presence can be outsourced.  The same work is completed at a fraction of the cost.

Our head office is located in Toronto, Canada and our fulfilment office is located in Metro Manila, Philippines.

Yes, Task Network Inc. is a Canadian owned and operated business process outsourcing company, which is incorporated in both Canada and the Philippines. Our company is led by our Canadian Management Team. We pay taxes and comply with all federal and local laws and requirements in both countries.

The work is completed by your virtual employee at our state of the art office in Metro Manila, Philippines. Metro Manila is known as the business district in the Philippines.

The cost of a virtual employee in the administration industry is $7.90 per hour. The hourly rate includes on-site management, labour, the office facility, computer equipment, payroll, HR duties, and all taxes and employee benefits. Companies can also hire a virtual employee based on a specific skill set. The cost will vary depending on the required skill set and experience.

Yes, we provide all our employees with the mandatory benefits that are required in the Philippines (13th Month Pay, Service Incentive Leave, SSS, ECC, PhilHealth, HDMF – Pag-Ibig)

You can easily communicate with your virtual employee.  Easily accessible communication tools include voice calls, video calls, online meetings, chat messaging, text messaging, screen sharing, data storage sharing, email, and fax.

You can hire as many employees that you may need. Depending on your business requirement, you can hire one virtual employee or outsource an entire department.

Any task that does not require someone’s physical presence and is repeatedly completed can be outsourced. Task Network specializes in back office administrative support services.

Your virtual employee will work during your preferred time zone.

Your virtual employee is monitored by our Management and Executive Team. We also have CCTV cameras throughout our office premises to ensure professional conduct at all times.  You also have direct communication with your virtual employee throughout the day. Tasks and deadlines are also set by you, which give you the ability to track their progress. Your virtual employee is also required to complete a daily production tracker report and must also complete our daily attendance process requirements.

Your virtual employee is required to complete our mandatory attendance requirements so you can monitor your virtual employee’s attendance daily.

Daily Attendance Routine:

1. Email Sign In: Your virtual employees will email you when they arrive at the office to start their shift.

2. Start-of-Shift Skype Meeting: Conduct a video Skype meeting to visually confirm your virtual employees’ attendance at the office.

3. Break/Lunch Emails: Your virtual employees will notify you when they go on break or on lunch via email.

4. Daily Production Tracker Report: Your virtual employees will complete a daily production tracker report of tasks that were completed.

5. End-of-shift daily Skype Meeting: Conduct a video Skype meeting to visually confirm that your virtual employees have completed their shifts at the designated time.

6. Email Sign Out: Your virtual employees will inform you via email at the end their shift.

Yes. We stand by our work and employees. If at any point you are unhappy with the performance of your virtual employee, we will replace them with a suitable candidate. We also provide ongoing productivity reporting and complete quarterly feedback surveys to ensure you are satisfied with their performance.

Yes, just let us know the specific skill set that you require. We will recruit candidates based on your specific requirements. The cost of a specialized skill set virtual employee will depend on the industry.

It takes approximately 3-4 weeks to recruit, hire, and launch your virtual employee.

Entrepreneurs and businesses of all sizes can benefit from outsourcing. Traditionally, only fortune 500 companies had the luxury of benefiting from business process outsourcing.  Task Network Inc. has made this service available to entrepreneurs and to small and medium sized businesses. You too can drastically reduce your labor costs and streamline your operations by leveraging the benefits of outsourcing.

Outsourcing will help your company save time and money.  It will also help your company become more efficient, productive, and profitable by reducing your payroll, operations costs, and associated expenses.

Additional Benefits

- Skilled Offshore Workforce

- Security, Privacy & Confidentiality

- Scalable & Flexible

- Satisfaction Guaranteed

- Superior Technology

Task Network Inc. is different from other BPO companies because we are Canadian owned and operated.  Task Network Inc. is led and managed by our Canadian Management and Executive Team both in Canada and in the Philippines. We pay taxes and comply with all federal and local laws and requirements in both countries.

We do not have any long term contracts. Contracts are structured on a month-to-month basis.

Contact us today for a free consultation!

Tel: 1-800-356-5520
Fax: 1-800-311-4001
Email: info@tasknetwork.ca

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